FAQ

When I pay for my subscription with a credit card, is the connection secured?

Yes the transaction is encrypted with SSL/TLS, and you will be connected directly to our payment provider Stripe.com. The payment will appear on your bank statement a few days later as "Pagios.com". If you are not able to pay with a credit card, contact us at support@pagios.com

Is my website backed-up on your servers?

Yes your website configuration is backed-up twice daily. If you do not have a backup and need to restore a previous configuration, please send us an email at support@pagios.com and we will work on this for you.

On how many computers can I install the software?

You may install the software on as many computers as you want.

How do I cancel my subscription?

Just send us an email at support@pagios.com with the effective date. There are no cancellation charges or notice period.

Who owns the content of my website?

You own the content.
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